Windows Update KB4516067 breaks Internet Explorer on Surface

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Microsoft building
Image Courtesy: CNET

Windows 10’s latest update is causing a string of issues for
users and it looks like Microsoft has also shipped a buggy
update to old Surface PCs. Windows Update KB4516067, which was shipped
to devices like Surface 2 and Surface RT, comes with a critical
bug that breaks Internet Explorer completely for almost
everyone.

KB4516067 is a monthly rollout update for Windows 8.1 and
Windows Server 2012 R2. It includes protection against a new
subclass of speculative execution side-channel vulnerabilities
and security updates to core components.

After applying KB4516067, users are reporting (1,
2) that
devices like Microsoft Surface 2 and Surface RT fail to load
Internet Explorer with the following error:

  • Error: The certificate has been revoked by its
    certification authority. See DefaultBrowser_NopublisherId in
    event viewer.

Microsoft online support chat team appears to be aware of these
reports. Someone from the team told me that Microsoft is
“already aware of the system update issue causing the
application not to run”.

“Microsoft is currently working to fix the problem,” the
representative said.

It’s worth noting that the issues highlighted here appear to be
widespread. If you experience any of them, you can remove the
botched update from Surface 2 or any affected device to run
Internet Explorer.

How to fix Internet Explorer on Surface

To uninstall the update and resolve Internet Explorer’s
certificate error, follow these steps:

  • Open Start.
  • Select Control Panel and navigate to Programs > View
    installed updates.
  • In the search box in the upper-right corner, enter
    KB4516067.
  • Select “Update for Microsoft Windows (kb4516067)” and click
    on Uninstall.

You will also need to disable automatic Windows Updates to
avoid installation of the same patch again. To turn off
automatic updates, simply open Services and disable Windows
Update service.

You can also open the Settings and reset the device to resolve
the problems.



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