Microsoft ships problematic Windows 10 updates every once in a
while and you might just want to skip that update, but some
updates are important for your security. Windows 10 KB4528760,
which is Microsoft’s important security, is failing to install
for many users and the bug now appears to be widespread.
Windows 10 KB4528760 fails to install with several generic
error messages and it’s not clear what has caused the problem.
Users have said that Windows Update made some progress, but
then it failed. When users tried Windows Update again, they got
another fail message.
out that the installation issues are widespread with more
than a hundred reports from registered users on Microsoft
forum. Windows 10 owners have also documented the problem on
Feedback Hub, with one saying:
“The recent KB4528760 update for Windows 1909 seems to be
causing issues with some computers and stopping them from
booting. Presenting the error code 0xc000000e. Increasing
number of machines hitting this issue after installing this
Another user on Feedback Hub complained about BSOD (Blue screen
of death) within two minutes after a reboot of KB4528760.
“Doing nothing special, searched for and installed the three
patches: KB4532938 KB4528760, KB2538243 with an immediate
reboot after. After reboot, applications were booting, and I
went to look up the patch notes of the patches following the
links within windows update. While on the CVE page for
KB4532938… blue screen IRQ not less or equal,” a user wrote on
Microsoft Connect app to be blamed?
It’s worth noting that users are also unable to install Windows
10 update manually, and some have claimed that the bug is
linked to Microsoft’s Connect app.
Many users, who have reported the issue, added that they
recently uninstalled Microsoft’s Connect app and Windows 10’s
latest cumulative update is failing to install when the app is
Unfortunately, if you have removed Connect app and Windows
Update is broken after January update, you will need to
download Media Creation Tool and reinstall Windows 10.
If you haven’t removed Connect app and the updates are still
failing to install, you are recommended to reinstall Windows 10
with Media Creation Tool and check for updates again.
Despite several threads and posts on the internet, Microsoft
hasn’t acknowledged issues hitting Windows 10 KB4528760.
Windows 10’s patching and updating is still a mess that
Microsoft needs to clean up, and users are apparently not happy
with the way Microsoft is currently managing Windows Updates.