Windows 10 version 2004 upgrade remains blocked for many devices

Windows 10’s May 2020 Update, also known as version 2004, was
released to consumers and businesses on May 27. Microsoft said
that the May 2020 Update is available for users who wanted it
through Windows Update or through the various other methods,
such as Update Assistant and Media Creation Tool.

Last month, Microsoft updated its documentation to announce
that Windows 10 May 2020 Update is widely available for those
who manually check for upgrades in Windows Update Settings.

However, Windows 10 May 2020 Update appears to be still blocked
on a wide range of hardware, including Microsoft’s own Surface
products.

For example, the tech giant noted that it removed the block for
Surface Pro 7, Surface Laptop 3 and other products with ‘Always
On, Always Connected’ feature. Microsoft later quietly updated
its documentation to note that the block is only removed for
devices that do not have any other safeguards.

Likewise, Microsoft removed
the upgrade block for devices using “GameInput Redistributable”
in certain apps and games. However, Windows 10 version 2004
still wouldn’t show up on devices because of “other safeguards”
and it’s not yet clear what “other safeguards” are keeping
users from being able to install May 2020 Update.

Some users have told us that uninstalling OneDrive app removes
the upgrade block, while others noted that they managed to
bypass the upgrade by simply refreshing their computer back to
the default apps and settings using ‘Reset this PC’.

If you really want the Windows 10 May 2020 Update and you’ve
already updated all drivers but the update is still not
available, you can reset your PC and try again or get it
through Media Creation Tool.

You can also download a completely new
ISO image of Windows 10 May 2020 Update or create a
bootable drive using the Windows Media Creation Tool and Rufus.

A flawless Windows Update is impossible with millions of PCs
packing different, software, driver components, and other
system tweaks. Microsoft’s decision to halt updates may
frustrate some people who are anxious to upgrade their PC, but
this is for the greater good.

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