Windows 10 May 2019 Update may not install on some AMD PCs

Windows 10 Taskbar

Windows 10 May 2019 Update (version 1903) is finally here for
production devices. While the rollout is happening in waves
through Windows Update, anyone can still install the new
version on their PCs with the Media Creation Tool.

As reported recently, Windows 10 May 2019 Update has been
blocked from install on PC with certain drivers and outdated
services. It turns out that Windows 10 version 1903 will also
not install on some systems powered by incompatible AMD RAID
drivers, as per new information from both Microsoft and AMD.

In a support document
published recently, Microsoft says the May 2019 update may not
install on certain AMD PCs and you will on receive a message
that may look like the following:

“A driver is installed that causes stability problems on
Windows. This driver will be disabled. Check with your
software/driver provider for an updated version that runs on
this version of Windows,” the error reads.

This happens on AMD Ryzen or AMD Ryzen Threadripper PCS
with certain versions of AMD RAID drivers are not compatible
with the Windows 10 May 2019 update. The update wouldn’t
install on AMD PCs with the driver prior to version

“Version and later versions of the AMD RAID
drivers do not cause this issue. A computer that has these
drivers installed can receive the May 2019 update,” the company

In its own support doc, AMD says that Windows
10 May 2019 Update introduces new Device Input/Output
Control (IOCTL) requirements for certain categories of the
device driver.

Microsoft is blocking the update from install until updated
RAID drivers are installed.

If your AMP PC is not getting the update, make sure the AMD
driver version is or later and USB storage
devices are not plugged in.

About the Author: admin

i am as a writer and blogger...

Leave a Reply

Your email address will not be published. Required fields are marked *