Windows 10 KB4532693 & KB4524244 causing new issues

Windows 10 CMD

Microsoft has been making changes to improve overall Windows 10
Update experience after the update process has hit a number of
snags recently, but it looks like Microsoft’s battle isn’t
over yet. Last month,
Windows 10’s optional caused WiFi, BSOD and other issues.
And February Patch Tuesday release is also plagued with

On February 11, Microsoft released new Patch Tuesday updates
for all supported versions of the OS. Windows 10 KB4532693,
which is the latest security update, is reportedly loading a
desktop without the icons.

After installing Windows 10 KB4532693, users report that their
Start menu and desktop reset to default state. As per our
findings, Windows is loading an incorrect or temporary user
profile, and it removes the shortcuts or icons from both the
desktop and Start menu.

“Installing this update trashed my user profile and created a
temp. Uninstalling it returned my user profile back to near
normal,” a frustrated user wrote.

Fortunately, the shortcuts and the files are not deleted if you
install the patch. It appears that there’s a bug in this
release which renames the user profile in the C:Users
folder and it can be restored by editing the cells in Windows

If you are affected by this issue, you should try restarting
Windows at least three times. If it doesn’t, simply remove the
botched update.

In addition, Windows 10s’ February security also update broke
some PCs and uninstalling the update resolves the problem,
according to one user.

Windows 10 KB4524244 issues

It also appears that the software giant quietly shipped yet
another update ‘KB4524244’, which is a security patch for some
PCs. The update has triggered boot failures on HP computers for
a number of users. These issues seem to be connected with ‘Sure
Start Secure Boot Key Protection’, as one user explains:

“In our environment, this is happening on all HP AMD based
machines with Sure Start Secure Boot Key Protection enabled. If
we turn that off before the initial attempt to install the KB
then the KB will install”.

HP’s Sure Start Secure Boot Keys Protection is a feature that
enables enhanced protection of Windows secure boot used by
BIOS. Windows 10 KB4524244 addresses an issue with a
third-party (UEFI) boot manager and it’s possible that the
patch is not compatible with HP’s existing solution.

“We are also having this issue on all of our HP EliteBook 745
G5’s with AMD Ryzen APU. Sure Start is enabled on all of them.
We can confirm that Lenovo based AMD Ryzen laptops are not
having the same issue with KB4524244 with Secure Boot enabled.
We have pulled this KB from SCCM. We have sent the issue to
Microsoft Platforms DSE and they are looking at the issue
internally,” another user said.

Windows 10 February 2020 update looks like another mess for
some customers and enterprises. One way to avoid these issues
is to uninstall Windows 10 update that seems to have affected
your device:

  • Open  Settings and click on Update & Security.
  • On the Windows Update page, click on View update history.
  • Click ‘Uninstall updates’.
  • Choose the update (KB4532693 / KB4524244) you want to
    uninstall and click the Uninstall button.
  • Click ‘Yes’.
  • Restart your device and your desktop icons should be back.

In the forum discussions, Windows 10 owners have criticised the
quality of the monthly updates and the IT administrators are
also struggling to cope with updates to the PCs under their

Microsoft says it’s constantly working on a better Windows
Update mechanism, but do you think the company is doing enough
to improve the quality of Windows Updates? Let us know in the
comments below.

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