Windows 10 2004 wreck drivers and remains mysteriously blocked

Windows 10 version 2004

Microsoft has been throttling the rollout of the May 2020
Update, which first arrived for Windows 10 on May 27. The
staged rollout approach allows Microsoft to detect and address
critical bugs that might have gone unnoticed during the beta
testing period of the Windows 10 update.

Microsoft is slowly expanding the rollout and the tech giant
has also confirmed that users still running
Windows 10 version 1809 will be automatically upgraded to
Windows 10 version 2004.

In the past few months, Microsoft has resolved a bunch of
issues that have been reported by users, which is the reason
why Microsoft has expanded the rollout to include devices
reaching end of support.

However, there are several known issues with May 2020 Update
and many users still report the update remains mysteriously
blocked for their devices even when they should theoretically
be able to get the upgrade.

This PC can’t be upgraded to Windows 10

Surface Pro X owners and other users have reported
that they get “This PC can’t be upgraded to Windows 10” error
when they try to install Windows 10 version 2004.

Microsoft may have blocked the May 2020 Update for Surface Pro
X due to some apps or drivers, but it looks the update is also
not being delivered due to ‘other safeguards’.

Fortunately, some have discovered that disabling Internet
connection after the initial download of the May 2020 Update in
Update Assistant will bypass the mysterious upgrade block.

Windows 10 Update Assistant block

In our tests, we also discovered that version 2004 could be
blocked on some devices due to Synaptics touchpad driver, OEM
apps, or display drivers using customizations from OEM.

If you use the Update Assistant Tool and you get an error
message stating “This PC can’t be upgraded to Windows 10”,
you’ll be able to semi-force the installation by disabling
Internet connections after the initial download.

Modern Standby feature

Windows 10 May 2020 Update reportedly makes it
difficult to disable Modern Standby by tweaking your Registry.

Windows 10’s Modern Standby feature puts your laptop in a power
state but your device would continue processing background
tasks and instantly awake when you press the hardware key.

Unfortunately, there is simply no easy way to disable the
feature by tweaking Registry in version 2004.

Hardware driver problems

Users are also reporting problems with their wireless
keyboard, mouse, and even Realtek
audio adapter after applying the May 2020 Update.

“I have the same issues with a Dell Laptop. Neither the inbuilt
keyboard nor touchpad mouse will work since the upgrade to 2004
version,” one user noted. Some users were able to address the
problem by reinstalling the drivers, while others rolled back
to Windows 10 version 1909.

This is another example of what could go wrong when you
manually install May 2020 Update on a device with older or
corrupted drivers.

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