A new update is reportedly causing serious issues for some
machines running Windows 10. After recent updates, a mysterious
Blue Screen of Death (BSOD) error stopped Windows 10 devices
from booting up properly.
According to the reports, the bug appears to stem from updates
pushed by Trend Micro, Lenovo, Intel, and Microsoft.
While Windows 10 Blue Screen errors occur fairly regularly
after Windows Updates on some devices, this error is
particularly frustrating as users don’t know what went wrong.
The Blue Screen of Death error is triggered when users put
their devices to
sleep mode. So far, users have reported
the problem with HP Envy x360, HP ProBook 650 G4, HP Elite
x2 1012 G2, HP ProBook 650 G5, and HP EliteBook x360 1040 G6.
Dell users with Latitude 5500 are also reporting
“PDC_WATCHDOG_TIMEOUT” error after applying Windows 10’s May
2020 Update and recent updates.
“I’ve received at least two reports from colleagues with
Latitude 5500 laptops of the pdc.sys BSOD with the
PDC_WATCHDOG_TIMEOUT error on Windows 10 2004, and had it
happen to my Latitude 5500 also. The only test that made the
BSOD stop was configuring the laptop to never go to sleep,” one
user noted in the Dell forum.
Some users claimed that Trend Micro Apex (advanced automated
threat detection) software is responsible for the Blue Screen
of Death errors on Windows 10, while others are blaming updates
released by Microsoft and Intel.
Fortunately, the bug does not appear to widespread and you can
pause the updates until a fix is available.
If you’re lucky, you’ll be able to return back to the desktop
after using Windows 10’s built-in Recovery options.
Lenovo’s BIOS update causes BSOD errors
Late last month, one Lenovo user reached out to us with
complaints of Blue Screen of Death after a recent BIOS update.
According to Lenovo user’s reports in the forum (1,
Lenovo BIOS update may have corrupted the system partition and
Windows 10 could not boot after the patch is applied.
Reports also suggest that might be a compatibility issue
between the Lenovo BIOS update and Windows 10, and the problem
stems from Lenovo’s faulty BIOS release.
“My IdeaPad 730S is updated to BIOS 8HCN36WW. Many other
IpeaPad users did not report their BIOS versions. However, all
these reported issues were results from Automatic Update
associated with Lenovo’s Firmware (BIOS),” a disappointed
Lenovo user told us in an email.
Lenovo users observed a number of Blue Screen of Death (BSoD) –
and other critical errors – after applying a BIOS update via
Lenovo Vantage app.
Based on reports, affected models include ThinkPad and Ideapad
machines, including the popular Flex 5. If you haven’t applied
the Lenovo BIOS update, make sure that you hit the pause button
in the Lenovo app and start using Windows 10’s recovery
solutions, such as a Recovery partition.
In most cases, Lenovo BIOS update should install without
issues, but if your device is incompatible for some reasons,
you should consider skipping the update for now.