Microsoft tests fix for Windows 10’s major bug that breaks Wi-Fi

As we reported last month, a bug in Windows 10 May 2020 Update
(version 2004) could
break your Wi-Fi connection and disable apps such as
Spotify or Microsoft Store. Despite the recent cumulative and
optional updates, some users still see a yellow triangle in the
taskbar or the “no internet access” message.

Last month, Microsoft said that it has been investigating the
problem but has not released any solution to the consumers thus
far.

The affected users noted that Windows 10 May 2020 Update makes
the Wi-Fi icon disappear from the taskbar when the internet
itself is active and the router is also accessible.

While there’s “no internet” connection message in the taskbar
icon, users can still continue to browse the web in Google
Chrome, Edge or Firefox. The apps that rely on the Network
Connectivity Status Indicator (NCSI) to check internet
connection are unlikely to work.

For example, the faulty network connections bug might cause an
offline error in Spotify, Microsoft Store, Microsoft 365 and
certain other apps will also remind you to make sure you’re
connected to the internet.

The good news is that Microsoft has finally started
distributing the fix to the testers in the Dev Channel of the
Windows Insider program. With Windows 10 Build 20185, Microsoft
says it has addressed the “no internet” connection problem:

  • Fixed an issue that could result in the network icon in the
    Taskbar saying there was no internet although there was an
    active connection.

Given Microsoft’s track record, Windows 10 version 2004 will
also get these fixes in a cumulative or optional update by the
end of September.

The ‘no internet’ connection problem wouldn’t be such an
annoyance if certain apps had worked as intended. If
you’re affected and you cannot wait for Microsoft’s hotfix,
there’s a workaround that appears to work for a number of
users:

  1. Open Registry Editor and navigate to the following path:
  2. In Registry, Navigate to
    “HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesNlaSvcParametersInternet”
  3. Highlight ‘EnableActiveProbing’.
    EnableActiveProbing
  4. Change the value data from 0 to 1.
  5. Close Registry editor.
  6. Restart Windows.

It’s also worth noting that we’ve seen reports of other
network-related issues caused by the Windows 10 May 2020 Update
where the icon vanishes or the device fails to connect to the
Wi-Fi.

If you’ve other network issues after the May 2020 Update, our
advice is to file feedback report in the Feedback Hub, try
updated Intel Wi-Fi drivers, or roll back to a more stable
version of Windows.

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