Microsoft says Windows 10 2004 could break your internet connectivity

Windows 10 May 2020 Update, otherwise known version 2004, is
being rolled out to devices across the world gradually. This
version of Windows 10 May 2020 Update includes a slightly odd
bug (that we’ve reported before) where there’s no internet
connection warning in the taskbar.

In a new update to its support documentation, Microsoft has
confirmed that certain modems (particularly LTE modems) might
not be able to connect to internet after you resume your
computer from sleep or hibernation.

In this case, you might see a “no internet” error in the
Network Connectivity Status Indicator (NCSI) in the
notification area of the taskbar.

Internet access taskbar

While Microsoft says the problem is limited to devices with LTE
modems, you might recall that there is a similar internet
connectivity bug on the non-LTE devices after the release of
Windows 10 version 2004, so this LTE issue could be related to
that issue, which has fixed in the preview builds.

Other users have also reported that the no internet connection
notification in the taskbar appears when there’s a perfectly
valid connection for the PC and users can still go online via
web browsers, such as Chrome and Edge.

The problem becomes annoying especially when some apps go
offline on Windows 10. This happens when the Network
Connectivity Status Indicator (NCSI) is unable to determine the
internet connection and it displays the no connection warning.

Apps such as Spotify, Microsoft 365, OneDrive and Windows Store
won’t work as they rely on Network Connectivity Status
Indicator (NCSI) to check the internet status on your device.

To address this problem, Microsoft says you need to enable and
disable aeroplane mode from the Action Center. Once done, NCSI
will correctly report the internet status, and you’ll be able
to access your apps again.

You can also follow our guide and fix the
no internet bug in Windows 10’s May 2020 Update.

Microsoft is currently planning
to fix this issue in late September.

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