Microsoft says Outlook bug causes deleted emails to reappear

Outlook undeletable emails

If you’re trying to delete emails in Outlook but the emails are
reappearing in the inbox, it’s not just you. Microsoft is aware
of an issue that causes a slight hurdle on Outlook.com and
prevents users from deleting emails including spam emails if
they’re in the inbox.

Outlook.com is currently being affected by an issue that causes
deleted appears to reappear in the inbox. The bug seems to
affect the primary inbox only, so you can still permanently
empty the trash folders.

Normally, when you select an email and delete it on
Outlook.com, the message automatically disappears from the
inbox and Microsoft moves it to the trash folder. This new bug
means emails won’t get deleted in Outlook.com, but there’s a
way to manually purge them.

Outlook deleted emails reappear

Microsoft is investigating the reports
and the tech giant plans to resolve the issue later this year.
Based on the reports we’ve seen, it looks like the bug was
first reported in July and Microsoft has finally acknowledged
it.

How to fix Outlook.com undeletable email issue

To fix an issue that causes deleted emails to reappear in
Outlook.com accounts, try these tips:

  1. Use Windows 10’s Mail app or Outlook app.
  2. If you’ve connected Gmail, Yahoo or other emails to your
    Outlook, Microsoft recommends visiting the connected service to
    delete emails from there.
  3. Move the emails to archive box and delete them manually
    when the bug is fixed

In addition, Microsoft says it’s investigating another issue
that
hides Family Calendar in Outlook for Windows 10. Luckily,
this isn’t something Microsoft actually meant to remove. A
feature update in Outlook removed support for ‘Family Calendar’
in apps where groups feature is not available.

If the shared family calendar is missing, Microsoft recommends
accessing the ‘Groups’ feature on Outlook’s website.
Importantly, though, this isn’t affecting all users. Only
Windows 10 Mail app, Outlook desktop, and third-party apps are
currently affected.

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