Microsoft reveals how feedback helped them trace Windows Search issues

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Windows 10 Search interface

Microsoft has finally realized that the search engine in
Windows 10 has the potential to break other features. Microsoft
says that there were enough people turning off Windows
Search to fix issues like Excessive Disk Usage.

Windows Search is deeply integrated into the Windows 10
operating system and it powers the following features:

  • All the features such as Cortana, File Explorer, and many
    UWP apps are powered by Search.
  • The Outlook email search is also powered by Windows Search.
  • It improves your browsing experience in Edge browser
    as it provides suggestions from your personal web history when
    you type in the Edge address bar.
  • It is used for the sync and change tracking logic in files
    on-demand.
  • The search index for Windows Search is stored on your
    machine. That means the data about your files will not leave
    your machine.
  • The new Timeline view uses the Windows Search.

“Despite significant changes across several Windows 10
releases, there were enough people turning it off Windows
Search that we feared we might be missing a major underlying
issue,” Microsoft explains.

Microsoft says that the users might have turned off the search
feature to address excessive disk usage, excessive CPU usage
and many other issues. With the help of the feedback from
Insiders, Microsoft has managed to trace the issues and the fix
will be implemented soon.

“During a three-month campaign, if someone disabled Windows
Search, a ‘toast’ would pop up on the screen asking why,” the
company explains. Microsoft categorized the issues and created
a chart:

Windows Search Feedback

“Give Windows Search a try in the new release — for just one
week. If you don’t like it or something bothers you — log
feedback in the Feedback Hub (or upvote an existing issue) and
disable it until the next release,” Microsoft said in a blog
post.

The Search feature itself is broken

In other news, the users on social media website Reddit
recently claimed that the
search feature in Windows 10 doesn’t work. The search feature
which is powered by Cortana and Bing has evolved a lot. But the
search capability is somewhat broken, it’s far from flawless
and errors show up when you search for basic stuff. It’s a lot
easier to find the information on Windows 10 but the feature is
not that reliable.

The search feature in Windows 10 is broken on specific sets of
systems and you couldn’t reproduce the bugs. There are
cases when users need to rebuild the index to fix the broken
search feature but it’s very rare.



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