Microsoft confirms Windows 7 desktop may turn black

Windows 7 desktop
Image Courtesy: Pureinfotech

Windows 7 reached the end of support on January 14 and
Microsoft is no longer working on new quality updates for the
decades-old OS. As we
reported, Microsoft’s last security update for Windows 7
breaks down the basic feature of the OS—desktop
personalization.

According to several reports, Windows 7’s last security update
breaks down the desktop wallpaper and replaces it with a solid
black background. While some users speculated that Microsoft’s
activation server might be broken, Microsoft has now confirmed
that
KB4534310 is at fault.

Microsoft has finally acknowledged that Windows 7 KB4534310
unintentionally replaces the desktop background with a black
solid colour. The wallpaper glitch affects all editions of
Windows 7 SP1 and Windows Server 2008 R2 SP1.

The issue also happens on enterprise PCs deployed in the entire
network. Microsoft noted that the bug is experienced on Windows
7 only when the wallpaper is stretched across the desktop. In
other words, you’ll see a black screen if your personalization
setting is configured to use the “stretch mode”.

Although Microsoft is aware of
the new mess it has created, is the company planning to resolve
this? Yes, but the hotfix won’t be released to the consumers
given that Windows 7 is officially out of support.

If your organization has purchased Windows 7 Extended Security
Updates (ESU), you can expect Microsoft to resolve the problem
by the mid-February. For other Windows 7 holdouts, there’s a
workaround.

How to fix black desktop wallpaper on Windows 7

  1. Right-click on the desktop and choose Personalize.
  2. Click the Desktop Background option.
  3. Click any of the picture, but set picture position as 
    “Fill”, “Fit”, “Tile”, or “Center”.
  4. Click on ‘Save changes’.

Microsoft says users can also choose a custom wallpaper that
matches the resolution of your desktop.

Unfortunately, it looks like you can never use the Stretch mode
on your Windows 7 device again.

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