Microsoft confirms Windows 10 April 2018 Update freezing issues

Windows 10
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Windows 10 April 2018 Update issues are causing the devices to
freeze and
the bugs are affecting applications such as Google Chrome
and the company’s own digital assistant Cortana. Microsoft
Agent Jess Can in a support page acknowledged that Windows 10
April 2018 Update hangs the system when using certain apps and
the fix is arriving on May 8.

While we initially thought the bug is only affecting Google
Chrome, it appears that the issue isn’t limited to just one
browser as the bug is also causing other apps including Cortana
to freeze. Windows 10 April 2018 Update could hang or
freeze at random times while running any app, it’s not just
limited to certain apps.

Microsoft has also shared two workarounds that could fix such
issues on any system running Windows 10 April 2018 Update. It
is also worth noting that bug will be fixed with the next
cumulative update arriving on Tuesday. On the same day, the
update is expected to roll out to more users.

To recover the system, you need to close the lid of the laptop
or press keys simultaneously. Here’s how you can do that:

  • Workaround 1: On a laptop, just close and open the lid to
    recover the system.
  • Workaround 2: Press the Windows logo key + Ctrl + Shift + B
    in the keyboard.
  • Or simultaneously press both the volume-up and
    volume-down buttons, three times within 2 seconds on a tablet.

Both of the workarounds basically forces the system to sleep
and then wakes it up, allowing the system to recover without
the data loss. The workaround could be complex on the desktop,
although it seems easy for laptop users.

Microsoft is developing a cumulative update to address the
reported bug and the fix could be released on May 8. “Microsoft
is working on a solution with the goal of including it in the
next regular monthly update, currently targeted for a release
date of May 8, 2018”, the company said.

On the same day, the company is expected to begin the automatic
rollout of the Windows 10 April 2018 Update, and Microsoft
would also ship this month’s Patch Tuesday updates to all
supported versions of Windows.

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