Microsoft confirms Windows 10 April 2018 Update could brick some PCs

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Windows 10 launch
Image Courtesy: PCWorld.com

Available since April 30 as a manual download, the
highly-anticipated
Windows 10 April 2018 Update is far from being a flawless
feature update on some systems. The report indicates that
Windows 10 version 1803 is causing a number of issues on some
hardware configuration, with the users claiming that the update
is bricking their devices to a point where the operating system
has to be reinstalled.

To summerise, the
Windows 10 April 2018 Update is causing a black screen and

blank desktop on some devices. It also makes impossible for
users to boot to desktop in some cases.

Microsoft today in a
post on their official forum confirmed that Windows 10
April 2018 Update, also known as Windows 10 version 1803 could
brick some computers. The company has acknowledged two critical
bugs including the one that boots system to a blank
desktop.

Black screen, the biggest nightmare

Microsoft explains that after the computer is upgraded and it
attempts to boot to the desktop but after signing in, the blank
screen with only a Recycle Bin and a taskbar is displayed. The
mouse cursor is also present and you can also access the Task
Manager but start menu and other elements may not function.

“The upgrade appears to complete, but after signing in, you
observe a blank screen with only a Recycle Bin and a
taskbar.  The mouse cursor is present, but the Start menu
may not function.  Pressing Ctrl+Alt+Del runs the Task
Manager, but the Task Manager may not be helpful,” the company
explains.

The PC stuck at “Choose your keyboard layout” after
installing Windows 10 April 2018 Update

Windows 10 April 2018 Update has another bug that would boot
the PC to “Choose your keyboard layout” screen but the computer
restarts and entire process repeats, Microsoft explains.

“During the upgrade, Windows restarts to a screen that prompts
you to “Choose your keyboard layout”. From there,
troubleshooting options can be selected, but none of them
appear to resolve the issue. For example, if Windows Rollback
is selected, the entire process repeats,” Microsoft
acknowledges the critical bug.

Microsoft’s agent, Herbert Amo has also detailed a
workaround to recover Windows 10 PCs stuck at “Choose your
keyboard layout” screen, black screen or blank desktop.

Microsoft advises users to restore the PC to the previous
version of Windows 10, reinstall the operating system or wait
until a solution becomes available as the company “is currently
investigating potential solutions and workarounds”.

“Microsoft is currently investigating potential solutions and
workarounds and will update this thread once they are
available. If you have another working device available to you,
you may wish to wait until another solution becomes available,”
the agent said.



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