It’s not just you, Windows 10 Search is giving blank results

Microsoft’s efforts to integrate its cloud services on Windows
10 has just backfired for the company. Windows 10’s Search
feature has been hit with what appears to be some pretty
widespread issues.

Windows Search is currently returning blank results if you
search for apps, files or web, and it looks like the problem is
with Microsoft’s Bing.

The other Microsoft services such as Office and Bing itself are
unaffected by the issue and Microsoft has yet to acknowledge
the outage. There is currently no further information on what’s
going on.

“I seem to have gotten the same problem as well and on both of
my laptops. The search just stopped working a couple hours ago
seemingly out of nowhere. Curious to see how many more people
are having this issue,” a user said on Reddit.

We have discovered that disabling Microsoft Bing integration in
Windows Search restores the service, but you need to play with
Windows Registry.

How to fix Windows Search blank results

Microsoft has apparently included a way to easily disable the
web integration and it can be done by creating a new Registry
value. This would disable both Cortana and Bing
integration in Start Menu’s search menu.

To fix Windows Search blank results, simply follow these steps:

  1. Open Windows Run.
  2. Type  “regedit” to open Windows Registry.
  3. Click Yes to the prompt asking for administrator
    permission.
  4. Navigate to the following path:
    HKEY_CURRENT_USERSOFTWAREMicrosoftWindowsCurrentVersionSearch
  5. Right-click the Search option.DWORD value
  6. Choose New > DWORD (32-bit) Value.
  7. Name the new value BingSearchEnabled.
  8. Double-click the new BingSearchEnabled that you just
    created.Modify DWORD
  9. Change the value to 0 if it’s 1.Disable Bing search
  10. Click OK to continue.
  11. Now look for ‘CortanaConsent’.
  12. Double-click CortanaConsent value and change its value data
    to 0. If you don’t see CortanaConsent value, create it
    manually.

After modifying Registry, you can reboot the system or try any
one of the following steps:

  • Open Task Manager with CTRL+SHIFT+ESC shortcut and
    right-click on ‘Cortana’ task, and end the process.
  • Restart File Explorer.
  • Open Windows Run with Win+R shortcut and type
    ‘services.msc’. Look for ‘Windows Search’ and right-click to
    restart it.

If you’ve followed all the steps correctly, Windows Search
should start working again.

This is a straightforward change and Bing search can be
re-enabled if you change back the values to 1 by following the
above instructions. If you’ve never used Registry editor
before, we recommend
backing up your Registry before playing with it.

Let us know if you are able to use Windows Search again after
disabling Bing integrating.

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